FAQs
Welcome to the WasteTimeTech FAQ! Below are answers to the most common questions we get from our awesome customers. If you don’t find what you’re looking for, feel free to reach out — we’re always happy to help.
🚚 Shipping & Delivery
How much is shipping?
Shipping is 100% free — no minimums, no hidden fees, anywhere we ship.
How long does shipping take?
- USA: 6–12 business days
- International: 9–27 business days (depending on location)
Where do you ship from?
We mainly ship directly from our fulfillment partners in China and USA to keep costs low and quality high.
Do I get a tracking number?
Yes! Every order comes with full tracking so you always know where your package is. You can track your order anytime via our Order Tracking page.
🔁 Returns & Refunds
What’s your return policy?
We offer 30-day returns from the date of delivery. If your item arrives damaged or isn’t what you expected, let us know and we’ll make it right.
How do I start a return?
Just contact us with your order number and reason for return. We’ll guide you through the process.
Do I pay for return shipping?
Return shipping may apply depending on the reason. If the item is defective or incorrect, we cover it.
💳 Payment Methods
What payment options do you accept?
We accept a wide range of secure payment options, including:
- PayPal
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay & Google Pay (when available)
All payments are encrypted and secure through our trusted checkout partners.
🛒 Ordering Questions
Where can I track my order?
You can track your order anytime on our Order Tracking page using your tracking number.
Can I cancel or change my order?
Orders can only be changed or canceled within 12 hours of purchase. Please contact us as soon as possible if you need to make changes.
What if I received the wrong or a damaged item?
We’ve got you covered. Just send us a photo and your order number, and we’ll send a replacement right away.
🔧 Product Information
Are your products high quality?
Absolutely. We source our products carefully to make sure they’re not only fun and unique but also built to last.
Are these products just toys?
Nope — many of our items are great for stress relief, desk focus, gifting, and creative breaks. They’re tech tools for your downtime.
My product arrived damaged or incorrect, what should I do?
If your product arrives damaged or contains incorrect items, please contact our customer service team within 48 hours of receiving the package. We will assist you in resolving the issue promptly.
📩 Need Help?
Still have questions?
We’re here for you! Just message us via our Contact Page or email epicc.ytp@gmail.com and we’ll respond within 24 hours.
Thanks for choosing WasteTimeTech — where tech meets time well wasted.